Join the IPMA for our annual Accessibility Matters conference on November 17th and 18th, 2026.

This comprehensive event is designed to provide participants with the knowledge and tools to conduct effective accessibility assessments, develop actionable accessibility plans, and create a more inclusive digital environment. Attendees will explore why Accessibility is not only a legal obligation but also a crucial component of equity and public service excellence.

Whether you’re new to accessibility or working to strengthen existing practices, Accessibility Matters will help your organization ensure compliance with federal requirements, enhance service delivery, and advance digital equity for all community members.

This event is free. Registration is open to State and Local Government employees, Educational Employees, and IPMA Sponsor organizations.

Day 1 (November 17th) will be hybrid — you can attend in person or virtually. A continental breakfast and lunch will be provided for in person attendees.

Day 2 (November 18th) will be virtual only.

The agenda is coming soon.

This year, on Day 1 we will also have an ‘Exhibit Hall’ set up in the Pavilion. This will be open to anyone from 1 p.m. to 4 p.m. During this time you will be able to visit and interact with representatives from:

The Accessibility Developers Community of Practice, Department of Services for the Blind, the Washington Talking Book & Braille Library, Anthro-Tech, PeopleTech, Design Laboratories, and more!

Note: Zoom links will be sent the day before the event.

This event is designed to equip state agency IT professionals with the tools, insights, and frameworks needed to embed customer experience (CX) and user-centered design into every project and service delivery effort.

In alignment with Governor Ferguson’s Executive Order 25‑06, which established Your Washington as the state’s central customer experience hub, this session emphasizes how integrating CX practices can improve service outcomes, enhance digital equity, and strengthen public trust.

This year’s workshop will also include a hands‑on portion, giving participants the opportunity to practice CX methods directly and apply them to real‑world scenarios.

This is a free hybrid event (in person/virtual). Zoom links will be sent the day before the event.

Note to those attending in person: Lunch is not included, but a continental breakfast will be provided and refreshments will be available throughout the day.

Agenda coming soon.

Attendance is open to state/local government/educational employees and IPMA Sponsors.